Current version of software is 4.3 / DB:

How long does repair on a system take?

In the US, we typically are able to repair and return systems withing 24-48 hours from receiving them.  We ship them back UPS 2nd day air so you would have your system within 3-4 days from when we receive it.  For this reason we do not supply loaner systems while repairs are being completed.
Before a system is sent to us for repair, you will need to submit a ticket so we can run all checks and make every attempt to find a solution without needing to send your system in.
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  • 17-Jan-2019